Privacy Policy
This Privacy Policy explains how Czyste Drewno (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our Shopify store, browse our products, or place an order through our website.
We are committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (GDPR) and applicable Polish and European Union laws.
1. Company Information
Company Name: SERHII KRYSAN CZYSTE DREWNO
Legal Form: z.o.o
REGON: 384750976
NIP: 4980146156
Registered Address: Piekary Śląskie, ul. Józefa Sowińskiego, nr 8/I, 41-940
Email: czystedrewno@outlook.com
Phone Number: +48 791 710 731
2. What Information We Collect
When you use our website or place an order, we may collect the following information:
• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• Order history
• IP address
• Browser and device information
• Cookies and website activity data
We only collect information necessary to process orders, provide customer support, improve our services, and comply with legal obligations.
3. How We Use Your Information
Your personal information may be used for the following purposes:
• Processing and fulfilling orders
• Shipping products and providing delivery updates
• Handling returns and customer service requests
• Communicating important information regarding your purchase
• Preventing fraud and unauthorized transactions
• Improving website functionality and user experience
• Meeting legal and tax obligations
We never sell your personal information to third parties.
4. Legal Basis for Processing Data
We process personal data based on:
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Your consent, where required
5. Payments
Payments are securely processed through Shopify Payments. We do not store full payment card details on our servers.
Payment providers may process your data according to their own privacy policies and security standards.
6. Shipping and Order Fulfillment
To fulfill deliveries, we may share necessary customer information with shipping and logistics providers operating within Poland, the European Union, and Ukraine.
The shared data is limited only to what is necessary to complete the delivery.
7. Handmade Products and Product Variations
All products available in our store are handmade using natural wood.
Due to the unique character of natural materials, individual items may slightly differ in wood grain, texture, or small visual details. These differences are considered a natural feature of handcrafted furniture and not a defect.
8. Data Retention
We retain personal data only for as long as necessary to:
• Complete orders
• Provide customer support
• Comply with accounting, tax, and legal requirements
• Resolve disputes and enforce agreements
9. Your Rights Under GDPR
Under GDPR, you have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time
To exercise your rights, please contact us at: czystedrewno@outlook.com
10. Cookies
Our website uses cookies and similar technologies to:
• Ensure website functionality
• Improve user experience
• Analyze website traffic
• Remember customer preferences
You may manage cookie preferences through your browser settings.
Additional details are available in our Cookies Policy.
11. Third-Party Services
Our store may use trusted third-party services including:
• Shopify
• Shopify Payments
• Delivery providers
• Analytics services
These providers process personal data only to the extent necessary to perform their services.
12. Data Security
We implement technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, misuse, or loss.
13. International Customers
Our products are available to customers within Poland, the European Union, and Ukraine.
By using our website, you understand that certain data processing may occur across international service providers necessary for order fulfillment and website operation.
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy when necessary to reflect legal, operational, or service changes.
Updated versions will always be published on this website.
15. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
Email: czystedrewno@outlook.com
Company Address: Piekary Śląskie, ul. Józefa Sowińskiego, nr 8/I, 41-940